Service Metrics

Service Metrics

Track, measure and analyze vendor service performance and drive continuous improvement in your condos operational standards

Track Performance

Our formal vendor evaluation system allows your condominium to track and measure the performance of trades and vendors that provide services to your building. Vendors and suppliers can be given a rating after each business transaction that is awarded through the Condolytics system. The scores generated from this process can be used to measure and keep track of vendor performance.

Increase Accountability

A vendor service performance score is an effective proven measure that increases the accountability and the standard of work completed in your condominium. A comprehensive review of vendor and supplier performance can help you raise the standard in your building by providing vendors with the right feedback to strive for continuous improvement.

Empower Meaningful Service Feedback From Residents

Vendor Service reviews are a powerful management tool, but coordinating them is a pain. Condolytics streamlines the service review process with our Easy Resident Link-Share, helping buildings run an inclusive organization which also means more frequent and higher quality conversations across your residents about the quality of vendor services In their building.